Essential in maintaining a harmonious environment at work.
Topics include:
- Understanding the conflict resolution process
- Conflict resolution styles
- Getting to the root cause
- Creating an effective atmosphere & mutual understanding
- Building a solution
- Stress & anger management techniques
This training is directed at:
- manager, supervisors, & team leaders
- workplace groups or large teams
- people in new job positions
- people who are seeking employment
- people seeking to develop and improve their work habits
Practical activities completed in class.