Cybersecurity across your organisation

Last year I talked about the importance of backing up your data and a recent experience reminded me of how easy it can be to fall into the “she’ll be […]

Safety in the Workplace

Friday, April 28 is World Day for Safety and Health at Work and Workers’ Memorial Day. This is a good time to reinforce the message of workplace safety across all […]

The Customer Experience

Did you know that the third Thursday of each quarter, that is in January, April, July and October, is Customer Day?  This means that this Thursday 20th of April is […]

Following Instructions

When in either a workplace or other setting, the importance of following instructions can be extreme. In a workplace following instructions can make a huge difference with regards to health […]

Leading by Example

When I deliver Leadership and Management training, my first questions I ask the participants are; “What do you do now to lead your team?” or “What characteristics make a good […]